Delivered

What does “Delivered” mean?

The parcel has been handed to the recipient or a pickup point.

What it means

The courier has recorded the parcel as handed over — to the recipient, to someone receiving on their behalf, or left at an agreed spot.

Some messages in this group, such as “พัสดุพร้อมรับที่ร้าน 7-11 ปลายทาง” (ready for pickup at a 7-Eleven), mean it reached a pickup point and you still need to collect it.

Real courier wording

Actual status messages from couriers that ETrackings classifies as this status. Thai couriers often report in Thai.

นำจ่ายสำเร็จ จัดส่งสำเร็จ ผู้รับได้รับเรียบร้อย เซ็นรับแล้ว พัสดุพร้อมรับที่ร้าน 7-11 ปลายทาง Delivered - Signed for by Item delivered to recipient

How long it usually takes

This is the final status — it won't change after this.

What to do next

Check the parcel and its contents straight away. If anything is damaged, photograph it before opening and tell the seller.
If you bought on a platform like Shopee or Lazada, confirm receipt once everything is there.
If it says delivered but you don't have it, see the questions below.

Frequently asked questions

It says delivered but I haven't received it. What do I do?

First check with people at home, building management or security. Then look in the parcel details for the name of whoever signed or a delivery photo. If you still can't find it, contact the courier and the seller within 1–2 days.

The person who signed isn't me. What does that mean?

It's usually whoever received it for you, like a family member or building staff. If you don't recognise the name at all, ask the courier to investigate.

How long do I have to collect from a 7-Eleven?

It varies by service — check the parcel details or the notification message. Uncollected parcels may be returned to the sender.

For developers

The ETrackings API reports this stage as ON_DELIVERED

See all API statuses

Other statuses

Picked up The courier has collected the parcel from the sender. In transit The parcel is moving between sorting centres and branches. Arrived at delivery branch The parcel is at the branch near you, waiting to go out. Out for delivery A driver is bringing the parcel to the recipient. Failed delivery The driver tried but couldn't deliver — action needed. Returned to sender The parcel is on its way back to the sender. No tracking updates The status has been stuck with no new scans.

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