What is a Tracking Number?
A tracking number is a unique alphanumeric code assigned by the courier company when a parcel enters their system. It is used to monitor the shipment status from origin to destination.
Each courier uses a different tracking number format. For example, Flash Express tracking numbers start with TH followed by 11 alphanumeric characters (13 digits total), while Thailand Post EMS numbers start with EE and end with TH.
How to Track Parcels on ETrackings
ETrackings supports parcel tracking from over 30 courier companies. You can track your parcels in just a few simple steps.
- Step 1: Go to the tracking page and select your courier company
- Step 2: Enter your tracking number in the search field
- Step 3: Click "Search" — the system will display the shipment status and delivery details
- Step 4: View the latest status such as Picked Up, In Transit, or Delivered
Where to Find Your Tracking Number
After placing an online order, the seller will provide your tracking number once the parcel enters the courier system. You can find your tracking number from the following sources.
- Shopee / Lazada app — go to your order details and check the shipping information
- SMS or LINE message sent by the seller
- Shipping confirmation email from the store
- Drop-off receipt (if you sent the parcel yourself)
Track Parcels via Each Courier's App
Besides ETrackings, you can also track parcels directly from each courier's website or app.
| Courier | Tracking Website | Hotline |
|---|---|---|
| Flash Express | flashexpress.co.th | 1247 |
| Kerry / KEX Express | th.kex-express.com | 1217 |
| J&T Express | jtexpress.co.th | 021-017-017 |
| Thailand Post | track.thailandpost.co.th | 1545 |
| Shopee Express (SPX) | spx.co.th | 02-017-8899 |
| Best Express | best-inc.co.th | 02-105-1999 |
| Ninja Van | ninjavan.co/th | 02-092-9000 |
Tips for Effective Tracking
- Copy the tracking number directly from the message — avoid typing manually to reduce errors
- For recently shipped parcels, data may not appear immediately — wait 1-3 hours and check again
- If the status hasn't updated for more than 48 hours, contact the courier's hotline
- Use ETrackings to track parcels from multiple couriers in one place without switching between websites