What is Kerry / KEX Express?
Kerry Express (Thailand) was founded in 2006 and is headquartered in Bangkok. It is one of Thailand's leading express delivery companies, serving C2C, B2C, and B2B segments.
In August 2024, the company officially rebranded from Kerry Express to KEX Express following a strategic partnership with SF Express, China's and Asia's largest integrated logistics service provider. KEX has been awarded "No.1 Brand Thailand" for 8 consecutive years by Marketeer magazine.
How to Track Kerry / KEX Express Parcels
You can track Kerry / KEX Express parcels through several channels.
- ETrackings website: Go to ETrackings, select Kerry / KEX Express, enter your tracking number, and click search
- KEX Express website: Visit th.kex-express.com and enter your tracking number
- KEX Express app: Download the app on iOS or Android to track parcels
- Hotline: Call 1217
- Email: [email protected]
Kerry / KEX Express Tracking Number Format
Kerry / KEX Express tracking numbers come in several formats depending on when the parcel was shipped.
| Format | Prefix | Length | Example |
|---|---|---|---|
| Legacy format | TBK | 12-13 characters | TBK101901611 |
| New format (KEX) | KEX | 12-15 characters | KEX12345678901 |
| KX format | KX | 13 characters | KX12345678901 |
Kerry / KEX Express Shipping Rates
Since January 8, 2025, KEX Express updated its pricing calculation to be based on actual weight and parcel dimensions. Starting rates are approximately 27 THB (or lower through authorized agents).
- Maximum accepted weight: 30 kg per parcel
- Cash on Delivery (COD) supported
- Coverage across all areas nationwide with no remote area exclusions
- Over 15,000 service points and branches nationwide
How to Ship with Kerry / KEX Express
You can ship parcels through KEX Express using these methods.
- Drop off at a branch: Bring your parcel to any KEX Express branch or one of 15,000+ service points nationwide
- Home pickup: Schedule a pickup through the app or website
- Through agents: Ship via authorized platforms such as iShip or LnwExpress at special rates